Thank you for taking the time to provide your honest feedback! We are always looking for ways to improve and your comments help us do so. How would you rate the friendliness and professionalism of our reception team?Well above expectationsAbove expectationsNeutralBelow expectationsWell below expectations How would you rate your experience using our online client portal (for managing upcoming appointments, viewing and paying invoices, completing forms)?Very difficult to useDifficult to useNeutralUser-friendlyVery user-friendlyN/A: Haven’t used yet How would you rate the comfort and cleanliness of our clinics?Well below expectationsPoorNeutralGoodExcellentN/A: Telehealth only sessions Do you feel listened to, understood, and therapuetically supported by your clinician?Strongly disagreeDisagreeNeutralAgreeStrongly agree How would you rate your experience of attending sessions via Telehealth (phone or video) based on ease of use and overall therapeutic experience?ExcellentPretty goodNeutralNot so greatTerrible What do you appreciate most about your experience or interactions with Young Minds? Do you have any suggestions for ways we can improve (either as a practice, in reception services, or individual clinicians?) Would you recommend Young Minds to friends and family? Yes No Unsure Is there any other feedback you would like to provide?Name (optional) First Last
